CVE-2020-11466 Detail
Current Description
An issue was discovered in Deskpro before 2019.8.0. The /api/tickets endpoint failed to properly validate a user’s privilege, allowing an attacker to retrieve arbitrary information about all helpdesk tickets stored in database with numerous filters. This leaked sensitive information to unauthorized parties. Additionally, it leaked ticket authentication code, making it possible to make changes to a ticket.
Source: MITRE
View Analysis Description
Analysis Description
An issue was discovered in Deskpro before 2019.8.0. The /api/tickets endpoint failed to properly validate a user’s privilege, allowing an attacker to retrieve arbitrary information about all helpdesk tickets stored in database with numerous filters. This leaked sensitive information to unauthorized parties. Additionally, it leaked ticket authentication code, making it possible to make changes to a ticket.
Source: MITRE
Severity
References to Advisories, Solutions, and Tools
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Weakness Enumeration
| CWE-ID | CWE Name | Source |
|---|---|---|
| CWE-200 | Exposure of Sensitive Information to an Unauthorized Actor | NIST |
Known Affected Software Configurations Switch to CPE 2.2
Configuration 1 ( hide )
Change History
1 change record found – show changes
Initial Analysis – 4/3/2020 12:06:11 PM
| Action | Type | Old Value | New Value |
|---|---|---|---|
| Added | CPE Configuration |
OR
*cpe:2.3:a:deskpro:deskpro:*:*:*:*:*:*:*:* versions up to (excluding) 2019.8.0
|
|
| Added | CVSS V2 |
NIST (AV:N/AC:L/Au:S/C:P/I:N/A:N) |
|
| Added | CVSS V3.1 |
NIST AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N |
|
| Added | CWE |
NIST CWE-200 |
|
| Changed | Reference Type |
https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/ No Types Assigned |
https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/ Exploit, Third Party Advisory |
| Changed | Reference Type |
https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09 No Types Assigned |
https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09 Release Notes, Vendor Advisory |
| Changed | Reference Type |
https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-update No Types Assigned |
https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-update Release Notes, Vendor Advisory |
Quick Info
CVE Dictionary Entry:
CVE-2020-11466
NVD Published Date:
04/01/2020
NVD Last Modified:
04/03/2020