CVE-2020-11463 Detail
Current Description
An issue was discovered in Deskpro before 2019.8.0. The /api/email_accounts endpoint failed to properly validate a user’s privilege, allowing an attacker to retrieve cleartext credentials of all helpdesk email accounts, including incoming and outgoing email credentials. This enables an attacker to get full access to all emails sent or received by the system including password reset emails, making it possible to reset any user’s password.
Source: MITRE
View Analysis Description
Analysis Description
An issue was discovered in Deskpro before 2019.8.0. The /api/email_accounts endpoint failed to properly validate a user’s privilege, allowing an attacker to retrieve cleartext credentials of all helpdesk email accounts, including incoming and outgoing email credentials. This enables an attacker to get full access to all emails sent or received by the system including password reset emails, making it possible to reset any user’s password.
Source: MITRE
Severity
References to Advisories, Solutions, and Tools
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Weakness Enumeration
| CWE-ID | CWE Name | Source |
|---|---|---|
| CWE-269 | Improper Privilege Management | NIST |
Known Affected Software Configurations Switch to CPE 2.2
Configuration 1 ( hide )
Change History
1 change record found – show changes
Initial Analysis – 4/3/2020 11:48:31 AM
| Action | Type | Old Value | New Value |
|---|---|---|---|
| Added | CPE Configuration |
OR
*cpe:2.3:a:deskpro:deskpro:*:*:*:*:*:*:*:* versions up to (excluding) 2019.8.0
|
|
| Added | CVSS V2 |
NIST (AV:N/AC:L/Au:N/C:P/I:N/A:N) |
|
| Added | CVSS V3.1 |
NIST AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N |
|
| Added | CWE |
NIST CWE-269 |
|
| Changed | Reference Type |
https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/ No Types Assigned |
https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/ Exploit, Third Party Advisory |
| Changed | Reference Type |
https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09 No Types Assigned |
https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09 Release Notes, Vendor Advisory |
| Changed | Reference Type |
https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-update No Types Assigned |
https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-update Release Notes, Vendor Advisory |
Quick Info
CVE Dictionary Entry:
CVE-2020-11463
NVD Published Date:
04/01/2020
NVD Last Modified:
04/03/2020