Current Description
When dynamic templates are used (OTRSTicketForms), admin can use OTRS tags which are not masked properly and can reveal sensitive information. This issue affects: OTRS AG OTRSTicketForms 6.0.x version 6.0.40 and prior versions; 7.0.x version 7.0.29 and prior versions; 8.0.x version 8.0.3 and prior versions.
Analysis Description
When dynamic templates are used (OTRSTicketForms), admin can use OTRS tags which are not masked properly and can reveal sensitive information. This issue affects: OTRS AG OTRSTicketForms 6.0.x version 6.0.40 and prior versions; 7.0.x version 7.0.29 and prior versions; 8.0.x version 8.0.3 and prior versions.
Severity
References to Advisories, Solutions, and Tools
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Weakness Enumeration
| CWE-ID | CWE Name | Source |
|---|---|---|
| CWE-200 | Exposure of Sensitive Information to an Unauthorized Actor | NIST OTRS AG |
Change History
1 change records found show changes
Initial Analysis 2/09/2021 3:20:28 PM
| Action | Type | Old Value | New Value |
|---|---|---|---|
| Added | CPE Configuration |
OR
*cpe:2.3:a:otrs:ticket_forms:*:*:*:*:*:*:*:* versions from (including) 6.0.0 up to (including) 6.0.40
*cpe:2.3:a:otrs:ticket_forms:*:*:*:*:*:*:*:* versions from (including) 7.0.0 up to (including) 7.0.29
*cpe:2.3:a:otrs:ticket_forms:*:*:*:*:*:*:*:* versions from (including) 8.0.0 up to (including) 8.0.3
|
|
| Added | CVSS V2 |
NIST (AV:N/AC:L/Au:S/C:P/I:N/A:N) |
|
| Added | CVSS V3.1 |
NIST AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N |
|
| Added | CWE |
NIST CWE-200 |
|
| Changed | Reference Type |
https://otrs.com/release-notes/otrs-security-advisory-2020-17/ No Types Assigned |
https://otrs.com/release-notes/otrs-security-advisory-2020-17/ Broken Link |